Our State of the Art Network Monitoring Service monitors critical services on your Server and Network devices, which allows us to provide truly pro-active support. eFrame is focused on problem AVOIDANCE instead of typical reactive problem resolution.
Our team of dedicated professionals is available Monday-Friday, 7:00am to 6:00pm. We're able to remotely solve more than 95% of client calls and issues, which means you don't have to wait hours or days for someone to visit your office.
When the help desk cannot resolve an issue, one of our skilled, professional technicians will be dispatched. Whether the issue is with a workstation computer, your server, or the network, you can be confident that it will be fixed with minimal disruption.
We manage and monitor all aspects of your server to ensure it is available when you need it.
As part of our service, we deploy virus protection software on each of your workstation computers and servers. We then ensure the software is kept up to date so as new threats arise they are stopped dead in their tracks.
eFrame's real time Spyware protection helps prevent pop-up advertisements, computer hi-jacking and data mining. This helps keep your systems running their best and helps maintain your productivity.
eFrame makes it possible for your to harness the power of Microsoft Exchange without a large investment of capital or training. You and your team are provided with accounts on our Microsoft Exchange platform.
As part of our service, we use state of the art network technologies, virus protection, Windows patch management, and security processes to ensure the security of our customers and their data.
With eFrame, you can be assured of secure, reliable remote access to your critical business data and applications.
By hosting your web site in our enterprise-class data center, you be assured of maximum uptime for your site.
Our remote data backup service eliminates the worry associated with backing up your business data. We backup your information nightly to our data center using your Internet connection. Should you lose a file, you simply call our help desk and ask us to restore it.
eFrame can assist in setting up a wireless connection in your office, in your home or on the road. You can feel confident that your new wireless connection is secure.
eFrame has developed a proven reliable network design, which is used as the basis for our client's networks. Whether you are "remodeling" or in need of "new construction", we apply our design to ensure the quality of the finished product.
We can assist you in selecting exactly the right product for your needs, then arrange for professional, cost-effective installation.